Steve Cousins and Relay Take Center Stage at the American Lodging Investment Summit

Savioke CEO Steve Cousins and Relay to present at ALIS conference

Savioke CEO Steve Cousins and Relay to present at ALIS conference

The Savioke team (including Relay) is headed to Los Angeles next week to talk robots and present new hospitality solutions at ALIS, the leading and largest hotel investment conference in the world.   

Steve Cousins, Savioke Founder and CEO, will join a panel of industry experts to speak about robotics and automation as part of the ALIS Talk Tech series on Monday, January 22nd.  Relay will also be featured throughout the conference, showing off his navigation and delivery skills at the ALIS Tech Lounge.

Along with demonstrating Relay’s delivery solution, the Savioke team will be on hand to introduce new Relay features being rolled out in the coming weeks, including WiFi monitoring, tray and debris detection, and social mingling.    

The American Lodging Investment Summit (ALIS) takes place on January 22-24 at the JW Marriott LA Live in Los Angeles. Savioke, an ALIS Tech Lounge sponsor, can be found on the Diamond Level in space #30.  Contact us to set up a demonstration or learn more about Relay’s new solutions.  

Savioke Announces First Las Vegas Installation and New Relay Features

Savioke is sharing big news at the Consumer Electronics Show (#CES2018) this week, including the launch of two Relay robots in the Renaissance Hotel Las Vegas and three new features that will expand Relay’s utilization beyond guest room delivery.

 

Meet Elvis and Priscilla

As part of a recently completed multimillion dollar transformation, the Renaissance Hotel Las Vegas is now employing Relay robots, nicknamed Elvis and Priscilla, to provide guests with quick delivery of bath amenities, toothpaste, or other products directly to their rooms. Strategically located adjacent to the Las Vegas Convention Center, the Renaissance Hotel is the first hotel in Las Vegas to install Relay robots.

New Features Expand Relay’s Capabilities  

In the next few weeks, Savioke will begin rolling out three new features that will make Relay a more useful and valuable member of the hotel staff. Going beyond guest room deliveries, Relay’s new capabilities include WiFi detection and reporting, tray/debris monitoring, and social mingling.  Below is more detail on each new feature:

  • WiFi monitoring. Poor or slow WiFi connectivity is consistently one of the top five most common hotel guest complaints but often difficult to detect. Relay’s WiFi detection mode provides hotels and other properties with real time notification of WiFi strength by autonomously navigating through hallways to analyze the WiFi strength at different access points throughout the property. When a weak WiFi signal is detected, Relay immediately notifies the front desk or IT staff of the problem. Relay can perform this check multiple times daily, allowing the hotel to identify and resolve WiFi issues before guests are impacted.   
  • Tray/debris detection and reporting. For most hotels, walking each floor to find and remove food trays, trash, carts, and other items left outside guest rooms is a necessary, yet time consuming chore—especially at night when staff is limited. With tray and debris detection, Relay patrols hotel hallways to find unwanted items and obstacles. He then notifies hotel staff so the items can be removed. Relay can run this check multiple times daily, allowing the hotel to identify and remove items before guests are affected.  
  • Social mingling. Improving the guest experience means continually delighting and engaging guests at every stage of their hotel stay. “Mingle mode” enables Relay to navigate through public areas, stopping to interact with and entertain hotel guests waiting at the registration desk, passing time in the lobby or lounge, or simply relaxing in a common area. Hotels can choose from multiple levels of interaction including having Relay display information, surveys, jokes, and custom hotel messages on his screen, as well as deliver treats or items to guests.

Contact us at comm@savioke.com if you want to meet us at CES and see Relay in action.

Relay Robot is Rolling into Las Vegas! Savioke at CES 2018

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Savioke CEO Steve Cousins and other members of the team will be on hand at CES 2018 in early January to share our latest news and show off Relay to press, partners, and other robot enthusiasts.  While at the show, Savioke will be making some exciting announcements, including our first Relay deployments in Las Vegas and several new features that will make Relay a more valuable team member for hotels, apartments, and other domains.

Tessa Lau, Savioke's CTO, to speak on a mainstage panel at CES 2018.

Tessa Lau, Savioke's CTO, to speak on a mainstage panel at CES 2018.

We are also pleased to announce that Savioke CTO Tessa Lau will be speaking on a mainstage panel at CES. The Travel and Hospitality Transforming with Technology panel is scheduled from 1-2 pm on Wednesday, January 10th in conference room N261 in the Las Vegas Convention Center.  On the panel, Tessa will be joined by executives from Hilton, United Airlines, Boingo Wireless, and Travel Weekly to discuss how technology is disrupting the hospitality industry.

Reporters interested in speaking with Steve Cousins and/or Tessa Lau and seeing Relay in action should reach out to comm@savioke.com to schedule a meeting with us at CES.